Author: Maria Bello
Author
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As an American living and doing business in Brazil for 8 years, I've got a love affair with this vibrant country, its culture, and its unique business landscape. Married with two adorable kiddos, I'm a business-savvy globetrotter who's explored every corner of Brazil. I earned my business chops while living and studying in the Big Apple (New York City, baby!). With over 10 years of copywriting experience under my belt, I've penned articles for numerous Brazilian and American publications, dishing out business tips and insights on Latin America and beyond. I'm here to help you navigate the exciting world of business, one blog post at a time!
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BrazilDesk is a call center in Brazil focused on foreign companies that have needs in the country. However, we offer our customer support outsourcing services in... Read more.
Should I Hire a Multilingual Call Center? There is a very common doubt among business owners who have a company that provides services at an extra-national level:... Read more.
Updated: 06/08/2025 Looking for Investment Opportunities in Brazil in 2025? Today, BrazilDesk will share some interesting insights about the BPO (Business Process... Read more.
We can say that customer support is the heart of any business that aims to build trust and retain loyal customers. However, many companies unintentionally weaken... Read more.
The “Call Center Law” in Brazil refers to the regulations established by the National Telecommunications Agency (Anatel) and Decree No. 6.523/2008, known... Read more.
Introduction In an increasingly globalized market, outsourcing call center operations to Latin America has become a strategic move for businesses looking to enhance... Read more.