Author: Maria Bello

Author

Maria Bello

As an American living and doing business in Brazil for 8 years, I've got a love affair with this vibrant country, its culture, and its unique business landscape. Married with two adorable kiddos, I'm a business-savvy globetrotter who's explored every corner of Brazil. I earned my business chops while living and studying in the Big Apple (New York City, baby!). With over 10 years of copywriting experience under my belt, I've penned articles for numerous Brazilian and American publications, dishing out business tips and insights on Latin America and beyond. I'm here to help you navigate the exciting world of business, one blog post at a time!

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Brazil, Customer Service

Customer Service for Ecommerce Brands with BrazilDesk

by Maria Bello December 8, 2025 0

How BrazilDesk Supports Shopify and Ecommerce Brands with Outsourced Customer Service Ecommerce grows fast and customer expectations grow even faster. If you run... Read more.

Benefits of Bilingual Support

Customer Service

Benefits of Bilingual Support for International Businesses

by Maria Bello June 27, 2025 0

BrazilDesk is a call center in Brazil focused on foreign companies that have needs in the country. However, we offer our customer support outsourcing services in... Read more.

Multilingual Call Centers – Are They For You

by Maria Bello June 8, 2025 0

Should I Hire a Multilingual Call Center? There is a very common doubt among business owners who have a company that provides services at an extra-national level:... Read more.

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BPO

BPO in Brazil: Trends and Opportunities in 2025

by Maria Bello June 6, 2025 0

Updated: 06/08/2025 Looking for Investment Opportunities in Brazil in 2025? Today, BrazilDesk will share some interesting insights about the BPO (Business Process... Read more.

Transform Your Website into a Customer Support Channel

by Maria Bello March 10, 2025 0

We can say that customer support is the heart of any business that aims to build trust and retain loyal customers. However, many companies unintentionally weaken... Read more.

Understanding Brazil's New Call Center Regulations in 2024 (1)

New Regulations for Call Centers in Brazil

by Maria Bello July 8, 2024 0

The “Call Center Law” in Brazil refers to the regulations established by the National Telecommunications Agency (Anatel) and Decree No. 6.523/2008, known... Read more.

top call centers latin america 2024

Top 8 Latin America Call Centers in 2024

by Maria Bello February 12, 2024 0

Introduction In an increasingly globalized market, outsourcing call center operations to Latin America has become a strategic move for businesses looking to enhance... Read more.

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