Hire Customer Support Talent from Brazil
Build your customer support team with qualified professionals in Brazil.
BrazilDesk helps international companies find, screen and hire customer support and customer service professionals in Brazil through a simple, flat-fee recruitment process.
We source candidates based on your requirements, evaluate their experience and communication skills, and provide a shortlist of qualified professionals for you to interview and hire directly.
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Customer Support Recruitment in Brazil
Finding the right customer support professionals can be challenging when you’re hiring in a market you don’t know well.
BrazilDesk provides local recruitment expertise to help international companies access Brazil’s large pool of customer service talent. We handle the sourcing and initial screening, so you can focus on selecting the right person for your team.
Whether you need one customer support representative or want to build a larger support team, we can help you recruit qualified professionals in Brazil.
Our Customer Support Recruitment Process
Define the Position
We learn about your company, customers, support channels, working hours, responsibilities and ideal candidate.
Source Candidates
We search for professionals in Brazil who match the experience, skills, language and other requirements of the position.
Screen & Evaluate
Candidates are screened for relevant experience, communication skills, availability, salary expectations and other requirements.
Shortlist Qualified Candidates
We typically present 3–6 qualified finalists for your consideration.
Interview & Select
You interview the candidates and decide who is the right fit for your team.
Hire
Once you've selected a candidate, you can hire them directly and begin your onboarding process.
We find. We screen. You interview. You hire.
Customer Support Professionals We Recruit in Brazil
We recruit professionals for a wide range of customer-facing support roles, including:
What We Look For in Customer Support Candidates
We evaluate candidates according to the requirements of each position. Depending on the role, this may include:
We don't simply send resumes. Our goal is to understand the candidate and provide you with relevant information before you make an interview decision.
Customer Support Recruitment for International Companies
BrazilDesk works with companies outside Brazil that want to access Brazilian talent without building their own local recruiting operation.
Our recruitment service can be used to hire a single customer support professional or to build a larger customer service team.
We handle the recruitment process locally while you remain in control of the final hiring decision.
A Flat-Fee Recruitment Service
Our recruitment service uses a flat fee rather than charging a percentage of the candidate’s salary.
You know the recruitment cost before the process begins, regardless of the candidate’s compensation.
Our standard process includes candidate sourcing, screening and shortlisting, with a 60-day replacement guarantee.
Build Your Customer Support
Team in Brazil
Looking for customer support professionals in Brazil?
Tell us about the position you’re hiring for, and we’ll help you find qualified candidates.
Hire customer support talent from Brazil with BrazilDesk.
Fill out the form or e-mail us at: hello@brazildesk.com
