As an American living and doing business in Brazil for 8 years, I've got a love affair with this vibrant country, its culture, and its unique business landscape. Married with two adorable kiddos, I'm a business-savvy globetrotter who's explored every corner of Brazil. I earned my business chops while living and studying in the Big Apple (New York City, baby!). With over 10 years of copywriting experience under my belt, I've penned articles for numerous Brazilian and American publications, dishing out business tips and insights on Latin America and beyond. I'm here to help you navigate the exciting world of business, one blog post at a time!
Can I share a brief story with you? When I was younger, I had a friend named Carlos. Carlos was the quintessential Brazilian entrepreneur. He loved his country,... Read more.
Freshservice vs Jira: Which is Better for Your Call Center? 🤔 Alright folks, it’s time for the ultimate showdown between two call center managemen... Read more.
The Ultimate Guite To Customer Success In 2024 Introduction We’re all on the same page when it comes to understanding that retaining customers is as cruci... Read more.
Introduction In an increasingly globalized market, outsourcing call center operations to Latin America has become a strategic move for businesses looking to enh... Read more.
Services Latin America Call Center BPO Services Brand Care (Brazil) Community Management Help Desk Services IT Outsourcing Live Chat Support Multilingual Call C... Read more.
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