If you’re an international company looking to expand or grow in Brazil, outsourcing call center services in this vast South American country can offer numerous benefits. This article will give

The “Call Center Law” in Brazil refers to the regulations established by the National Telecommunications Agency (Anatel) and Decree No. 6.523/2008, known as the SAC (Customer Service) Decree. This law

In this article, we will inform you about interesting details of the Brazilian market, including growth sectors, the best investment niches, the most popular companies in the country, economic details,

Introduction In an increasingly globalized market, outsourcing call center operations to Latin America has become a strategic move for businesses looking to enhance customer service while optimizing costs. The region

Updated in 07/28/2024 You’ve Been Tasked with Finding a Call Center in Brazil for Your Company, Now What? 😱 Don’t panic! I’m here to help you out! In our recent

Colombia vs Brazil: Choosing the Best Destination for Nearshore Technology Outsourcing Picture this: a warm, sunny afternoon in Rio de Janeiro. You’re sipping a delicious cup of freshly brewed Brazilian