Call Center 101 with Bello

Freshservice vs Jira: Which is Better for Your Call Center? 🤔 Alright folks, it’s time for the ultimate showdown between two call center management powerhouses: Freshservice and Jira. In this article, we’ll dive into the pros, cons, and a full review of each tool for your call center. So grab some popcorn 🍿, and let’s […]

The Ultimate Guite To Customer Success In 2024 Introduction We’re all on the same page when it comes to understanding that retaining customers is as crucial as oxygen for a company’s financial well-being – it’s the lifeline that ensures survival. Now, let’s plunge into the dynamic world of Software as a Service (SaaS), where the

Call Center Security: The Best Practices and Tools for Remote Call Centers 🎵 “Hold the line, love isn’t always on time” 🎵 When it comes to call centers, though, security should always be on time, am I right? So let’s dive into the world of call center security and explore some best practices, tools, and