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There are two situations in which a foreign company seeks to outsource call center services to Brazil: to reduce costs or to have a dedicated team inside the country. For
If you’re an international company looking to expand or grow in Brazil, outsourcing call center services in this vast South American country can offer numerous benefits. This article will give
The “Call Center Law” in Brazil refers to the regulations established by the National Telecommunications Agency (Anatel) and Decree No. 6.523/2008, known as the SAC (Customer Service) Decree. This law
In this article, we will inform you about interesting details of the Brazilian market, including growth sectors, the best investment niches, the most popular companies in the country, economic details,
Introduction In an increasingly globalized market, outsourcing call center operations to Latin America has become a strategic move for businesses looking to enhance customer service while optimizing costs. The region